Core Features | StrideWise Support

Our Mission

Our mission is to provide a BETTER support service

Bring our best to everything we do

Exceed expectations

Target better outcomes

Thrive on progressing clients

Evolve our practices through continuous reflection and learning

Reach excellence in service delivery and leadership

With significant experience of working with clients with support packages, and providing clinical training to the support workers, we know what works and what doesn’t.

We know what a client needs to ensure they reach their full potential, and we know how to train and supervise support workers to ensure this happens.

Our Aims

To provide a caring, safe and dynamic service that we would expect and wish to receive ourselves and that treats clients and those around them as we would expect and wish to be treated ourselves.
To maximise the opportunity for our clients to become as independent as possible through use of effective rehabilitation and skilled support.
To ensure clients and families feel comfortable at all times with those working with them and feel empowered to communicate their needs and wishes openly and conﬁdently so everyone is working together to achieve the same outcomes.
To be an appropriate source of support and respite for clients and their families.
To work in partnership with all those involved in meeting the client’s health, medical, rehabilitation, social, community, environmental, vocational needs and aspirations.
To enable those we support to get to a place where they feel conﬁdent, in control and optimistic about the future.

Our Values

Supportive. To the client, staff, the client's wider support network and the clinical team

United. Effective collaboration and communication with and between staff, clients, professionals, and other stakeholders ensures a coordinated approach to optimally meeting our clients’ needs

Proactive. We are forward-thinking, anticipating and preventing potential challenges rather than reacting to problems. This includes early risk assessment, regular progress reviews, preventive safety measures, and proactive communication with stakeholders to address concerns before they escalate

Empathetic. We understand and connect with our clients’ experiences, providing support that acknowledges their unique challenges and feelings

Responsive. We respond and adapt quickly to our clients’ changing support needs, as well as the needs of our commissioners, professionals and staff

Integrity. We act with professionalism, honesty, dependability, and accountability in everything we do; always striving to set an example to those around us to ensure consistency within the organisation

Open. We are committed to being fully transparent and accessible throughout the delivery of our service including when things do not go as expected

Respectful. We honour our clients' dignity and autonomy during all supported activities, maintaining confidentiality while providing guidance that prioritises their safety and wellbeing.